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Q. How do I access this quiz site?
A. You must sign up, we will then direct you to PayPal for payment.
For $9.95 CAD you can access the site for 30 days. Every time you make a payment 30 days
will be added to your account."
Q. What are the system requirments to use this site?
A. This website may not work on a MAC. Any Microsoft Operating System with internet access should work fine.
Q. I am unable to
Sign Up or Login?
A. Please make sure Cookies are enabled.
Verify your browser Privacy setting is not set above "Medium High".
Q. I was disconnected while in the middle of my test.
A. When you purchase an Subscription, it's based on a
single user accessing our tests. Some of our members may decide to share
their User ID and Password with others. This will be an inconvenience to
you as we have chosen to limit one connection at a time. Once someone else logins using your ID, you will be disconnected.
Q. My Membership is about to expire.
How can I renew?>
A. Login then click the Payment link. When you
login with an expired account, you will be directed to the PayPal PAYMENT page
immediately.
Q. I signed up and paid for my Membership.
Why is my Membership not active within the minute stated on your sign up page.
A. When you complete your payment with PayPal, our system is notified electronically of the payment. On rare
occassions, communication problems may prevent activation immediately. We sincerely apologise. If the problem is not resolved
within 1 hour, please use the Contact Us page. Please include your User
Id and the PayPal Receipt Id. PLEASE NOTE! It may take up to 24 hours to resolve this issue.
Q. I forgot my password.
A. We do not respond to user id and password request.
Use the Contact Us link above. You will find password request info there. The system will email the password associated
with the Sign Up Id on file.
Q. I have some questions and comments about
your website, where can I sent it.
A. Please use the Contact Us page.
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